What families ask us most

We are in network with most PPO plans and out of network with the rest. We do not bill Medicare, and we do not take Medicaid. If we are not the right fit for your plan, we will give you the names of practices that are. How fees work has the details.

It is an itemized monthly receipt with the dates and kinds of session. You send it to your plan, which may reimburse part of out-of-network care. It carries a diagnosis code your insurer can see, and your plan decides whether it pays anything.

If you pay without insurance, you have the right to receive a written estimate of what your care will cost before you start. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.

Your fee depends on whether you use insurance and on the kind of session. We give you the number in writing before you start, so you never find out at the front desk.

Yes. You can pay at the end of each session with an HSA or FSA card, as you would any other card.

The adults meet the clinician first, then the teen meets them alone, and the last few minutes are for everyone together. It is a conversation, not a test, and nobody has to tell a whole story.

Sessions are 50 minutes, and most families meet every week or every other week at the start. Your clinician sets the pace with you and changes it when your family's life changes.

Our clinicians are licensed in Georgia. For video sessions, the person in therapy needs to be in Georgia during the session. Each clinician's page shows the license they hold.

Call or text 988, any time, or call 911 in an emergency. We do not monitor messages around the clock, so please do not use this site to reach us in a crisis.

What your teen says stays between them and their clinician, with limits we explain at the first session: a risk of serious harm, abuse or neglect we are required to report, and a court order.

Yes, ages 13 to 19. For anyone under 18, a parent or legal guardian signs the consent before the first session. For a child in foster care, we ask for the paperwork from the person or agency that holds that authority.

We ask for 24 hours' notice to change or cancel a session, by phone or email. Families with a court date, a visit with a caseworker or a sick child: tell us, and we work it out.